For Responders

Helping others is built into the app

There's no separate responder app or sign-up. Every verified RAKSHA member can turn on availability to receive nearby alerts and offer non-confrontational support — you choose when, and your safety always comes first.

Responders never replace emergency services. If there is any risk to life, call 112 or 999 — do not intervene in a dangerous situation.

Who can respond to alerts

Everyone joins RAKSHA the same way. These are the requirements before you can answer other members' alerts.

Age & residency

You must meet the minimum age requirement and reside in an area RAKSHA supports.

Identity check

Complete the same government photo-ID verification as every member before you can respond.

Accept the code

Read and agree to the responder code of conduct. Approval may be reviewed periodically.

Background checks

Where lawful and appropriate, additional checks may apply before responder access is granted.

The rules every responder agrees to

Non-negotiable. These rules protect the person in need, the public, and you.

No confrontation

Never confront, restrain, or pursue anyone. Your role is presence and support, not enforcement.

No weapons or force

Weapons are prohibited. You must not use force or enter private property.

Duty to call 112/999

If there is any risk to life or safety, contacting emergency services comes first — always.

Within your competence

Do not provide medical treatment beyond your training. Offer calm, non-confrontational support.

Protect the vulnerable

Follow safeguarding rules around minors and vulnerable adults, and escalate concerns immediately.

Respect privacy

Use shared location only for the active alert. Never record, share, or misuse anyone’s data.

You stay in control

Volunteering never means putting yourself at risk.

Control your availability

Turn responder availability on or off whenever you like. You are never on duty by default.

Decline any alert

You can decline any alert for any reason. You are never obligated or pressured to attend.

Get context first

Receive available risk context before deciding, so you can make a safe, informed choice.

Share your status

Keep the person informed with simple status updates, or step back and call 112/999.

Responding is voluntary and non-confrontational. RAKSHA is a community support layer, not a security or dispatch service.
The legal position on liability and insurance for volunteers is being finalised with professional advice and published in our Terms before public launch.
Misconduct can lead to suspension. Abuse reporting, review and appeal processes apply to responders too.

One membership, both roles

There's no separate responder sign-up. Join the RAKSHA beta, complete verification once, and you can turn on responder availability whenever you're ready to help others nearby.

Join the Waitlist