How It Works

Step-By-Step Network Flow

Learn how the RAKSHA Ireland community may coordinate non-confrontational support when an SOS is triggered.

RAKSHA does not replace emergency services and a community response is not guaranteed. In a life-threatening emergency, always call 112 or 999 first.

Five Simple Steps to Safety

From verified sign-up to a resolved alert — here's the full journey at a glance.

1
📋

Verify Identity

Sign up and submit your government photo ID for manual approval.

2
☝️

Tap SOS

One tap on the SOS button instantly captures your GPS location.

3
📡

Alert Broadcast

Vetted members within 1–2 km receive an instant priority alert.

4
📱

Get Confirmation

A responder accepts and you see their name and live ETA.

5
🤝

Stay Safe

The responder arrives, you confirm safety, and the alert is logged.

1

📋Register & Submit Photo ID

Download the RAKSHA app and sign up with your name, phone, email, and a photograph of your government-issued ID. Our administrative team manually reviews each account to guarantee identity verification.

Register & Submit Photo ID
2

☝️Tap SOS in an Emergency

In any threat or unsafe scenario, open the app and tap the large SOS button. RAKSHA immediately queries your smartphone GPS hardware, locking your exact location coordinates within seconds.

Tap SOS in an Emergency
3

📡Broadcast to Vetted Community

Your emergency SOS is securely uploaded and instantly routed to all approved community safety members within range (1–2 km radius), bypassing lock screens with priority push alerts.

Broadcast to Vetted Community
4

📱Receive Live Confirmation

The moment a nearby responder swipes 'I'll Help', your phone vibrates and updates with their name and ETA. You know exactly who is coming to assist, reducing panic and uncertainty.

Receive Live Confirmation
5

🤝Safe Resolution

If a member reaches you, they offer non-confrontational support only. You confirm your status, the alert is closed, and a record is kept in line with our privacy policy. Always call 112/999 if your safety is at risk.

Safe Resolution

What "verified" actually means

We ask for a government photo ID so that the people who can respond to an alert are real, accountable members — not anonymous accounts.

Who reviews it: Each submission is checked manually by our administrative team before an account is approved. Approval is not automatic and can be declined.
How it is stored: ID images are stored securely and used only to confirm identity. We are working towards deleting or redacting the ID image once verification is complete, and will publish exact retention periods before public launch.
Who can see it: Your ID is never shown to other community members. Responders only ever see the limited profile details needed to help.
If you are declined: You can contact support to ask why and request a review of the decision.

What happens when things don't go to plan

A community network can't promise a response. Here's exactly what the app does in the situations that matter most.

🕒

No responder accepts

A community response is never guaranteed. If no verified member accepts within a short window, the app prompts you to call 112/999 and share your location with a trusted contact. Your alert stays active until you cancel it or mark yourself safe.

🚫

You triggered it by accident

Tapped SOS by mistake? You can cancel an alert at any time from the app. Cancelled alerts are marked as a false alarm and no responder is asked to attend. Repeated false alarms may be reviewed to keep the network reliable.

⚠️

The situation is unsafe for responders

Responders are asked to offer non-confrontational support only. If a scene looks dangerous, they are instructed to keep their distance and call emergency services rather than intervene. Their safety and yours come before any response.

🚑

It needs the Gardaí or an ambulance

RAKSHA is a support layer, not an emergency service. For any medical, fire or crime emergency, the app always directs you to call 112 or 999 first — a community member cannot replace professional responders.

📶

You lose signal or battery

RAKSHA needs data or mobile signal to send an alert. If your connection drops after an alert is sent, responders keep the last known location you shared. We recommend keeping your phone charged and, where possible, sharing your plans with a trusted contact.

🔕

You want to cancel

You stay in control. You can cancel an alert or mark yourself safe at any point. Once an alert is closed, your location is no longer shared with anyone.

A network built on mutual respect and vetting

RAKSHA is not a replacement for Gardaí (police) or professional ambulance crews. It is a community support layer for the period before professional help arrives. Members agree to a code of conduct — no confrontation, no pursuit, and a duty to help contact emergency services when needed.

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